Relocating your business doesn’t have to be a nightmare – not if
you keep your telecoms services up and running.
At Diva Telecom, we’ve helped
many organisations do it without a hiccup. Here’s our advice:
1. Plan early! At least three months before your move.
There’s lots to be done to so you don’t upset your customers or miss out on
opportunities the move might offer.
2. Review all your telecoms
needs. This is the ideal time to ask telecoms providers for new solutions, new
equipment and better deals.
3. Send your telecoms bills to
other suppliers. It can sometimes be more cost effective to ‘buy out’ your
existing contract and switch. Diva offers no-obligation reviews and will
highlight potential savings for you.
4. Check mobile coverage.
Preferably from inside the building but you can also consult the network
providers’ online checkers. If you need to move networks, ask a telecoms
specialist to tailor-make a package for best value.
5. Invest in good telephony
solutions such as an LG-Ericsson to support your expansion. This will be more
cost-effective than buying a cheaper phone system followed by upgrades.
6. Get a Non-Geographic Number,
such as an 03 number. These go anywhere with you, they can be routed at any
time to any destination, including mobiles. They give SMEs a national presence
and are perfect for disaster recovery and relocating.
7. Check your broadband speed
with your telecoms provider. If too slow, you may choose to move to a dedicated
connection, which will need lead-time. Have internal network cabling assessed
before the move.
8. Do use a telecoms expert.
Complex re-programming work may be required for your telephone systems to work
correctly. Please don’t be tempted to cut corners here!
9. Keep customers, suppliers
and staff informed. A good telecoms partner keeps downtime to a minimum but you
should still communicate with all parties. Note that changes to IP addresses
can affect your website and email, so inform any outsourced IT companies.
10. Prepare a D-Day checklist.
Test everything on move day while the engineer is on site to save time and
frustration later.
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